At (Website Name), operated by (Company Name), we strive to provide a smooth and convenient shopping experience for our customers. In this policy, “we,” “us,” and “our” refer to (Company Name), while “you,” “your,” and “user” refer to our valued customers. We understand that preferences may change, and situations may arise where an order needs to be cancelled. The details of our cancellation policy are outlined below.  

Order Cancellation Before Shipment  

Orders may be cancelled within 24 hours of placement or prior to shipment, whichever occurs first.  

To request a cancellation, please contact our customer support team via email.  

If your cancellation request is approved, the full amount paid will be refunded to the original payment method within 5–7 business days.  

Orders Already Shipped  

Once an order has been dispatched, it is no longer eligible for cancellation. In such cases, you may initiate a return after delivery in accordance with our Return & Refund Policy.  

Order Modification  

Order modifications, including changes to items or delivery addresses, are not supported once an order has been placed. If eligible, the order must be cancelled and a new order placed.  

Contact for Cancellation  

For order cancellation requests or related assistance, please contact our support team at: (mention email).  

We appreciate your understanding and continued support. If you have any questions or need further clarification, feel free to reach out to us.